Payment Policy

Thank you for shopping with Pet-co Shop. This Payment Policy explains how payments, charges, and related processes are handled on our website. We are committed to providing a secure and transparent checkout experience.

Accepted Payment Methods

We accept the following payment options:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • PayPal
  • Shop Pay
  • Apple Pay
  • Google Pay
  • Amazon Pay

Additional payment methods may appear at checkout depending on your location.

All payments must be completed in full at the time of purchase.

Currency

All prices on our website are displayed in U.S. Dollars (USD).

If you are paying from outside the United States, your bank or payment provider may apply currency conversion rates and additional international fees. These charges are controlled by your financial institution and are not set by Pet-co Shop.

Taxes

Applicable sales tax may be added to your order at checkout based on your shipping address and local regulations.

The final amount, including any taxes, will always be clearly shown before you complete your purchase.

Payment Authorization

By placing an order, you authorize Pet-co Shop to charge your selected payment method for the full order amount, including:

  • Product price
  • Applicable taxes
  • Any additional fees displayed at checkout

If your payment is declined or flagged, the order will not be processed.

Payment Security

Your security is extremely important to us.

We use SSL (Secure Socket Layer) encryption to protect your personal and financial information. All payments are processed through trusted third-party gateways.

We do not store full credit card details on our servers.

Order Confirmation

Once your payment is successfully completed, you will receive an order confirmation email with your order details.

If you do not receive confirmation within a few minutes, please check your spam folder or contact us.

Refunds

Refunds are processed according to our Return & Refund Policy. Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Failed or Cancelled Transactions

If your payment is declined:

  1. Verify your card details (number, expiration date, CVV).
  2. Ensure sufficient funds are available.
  3. Contact your bank or payment provider. Pet-co Shop is not responsible for declined transactions due to banking restrictions or insufficient funds.

Fraud Prevention

To maintain a safe shopping environment, we may review orders for potential fraud or unauthorized activity.

  • Review transactions for suspected fraud.
  • Request additional verification.
  • Cancel orders if fraudulent activity is suspected.
  • If your order is flagged, our support team may contact you for verification.

Contact Us

If you have any questions about payments, charges, or refunds, feel free to contact us:

  • Shop Name: Pet-co Shop
  • Live Chat: Available on our website
  • Phone: +1 (858) 379-6977
  • Email: support@pet-co.shop
  • Address: 8375 Sultana Ave Unit 2, Fontana, CA 92335, USA